Senior Complaints and Investigations Officer

About the role

As Senior Complaints and Investigations Officer, you will be at the frontline of the Commission’s work to protect human rights in Fiji. You will engage directly with the public, receiving and investigating complaints with impartiality and professionalism, ensuring that human rights cases are managed fairly and respectfully.

In this role, you will:

• Drive impartial investigations into human rights complaints.
• Interview parties, gather evidence, and deliver clear, actionable reports.
• Engage directly with complainants, respondents, and authorities to uphold due process.
• Keep case records secure, accurate, and up to date.
• Contribute to broader reviews that spotlight systemic human rights issues.
• Guide and mentor staff and interns to build investigative excellence.

About you

We are looking for candidates with:

• At least five years of experience in investigations, compliance, or legal analysis.
• A degree in law, criminology, human rights, or a related field.
• Strong analytical and report writing skills.
• Experience in case management, interviewing, and evidence gathering.
• An understanding of administrative and natural justice principles.
• Familiarity with, or a willingness to learn, records management software.
• A demonstrated commitment to human rights values, and to the mandate and work of the Commission.

About the Commission

The Commission is a statutory body established under the Constitution of the Republic of Fiji. It has a constitutional mandate to promote, protect, and uphold human rights across the country. The Commission works to develop a culture of human rights by educating the public about their rights and freedoms, receiving and investigating alleged violations, facilitating conciliations, and where necessary, seeking redress through the courts. It also provides recommendations to Government on laws and policies to ensure compliance with human rights standards, and monitors Fiji’s obligations under international human rights treaties and conventions.

Salary and role information
Roles Salary range Office location
Senior Complaints and Investigations Officer FJD $45,000-60,000 Suva

The starting salary for this role will be based on the range above, in line with preferred candidate’s experience and qualifications.

In addition to salary, our staff have access to:
• Annual performance-based increment.
• Competitive leave and entitlements.
• Travel, training and capacity-building opportunities
• A friendly, supportive and committed office environment.

How to apply

To apply, please provide:

1. An up-to-date CV featuring your qualifications and experience.
2. A covering letter of no more than two pages setting out how you meet the role criteria.
3. Details of two professional referees.

All applications must be submitted to either email recruitment@fhradc.org.fj or delivered to Level 1 Naibati House, 9 Goodenough Street, Suva, FIJI.

Application process and deadline

Applications must be submitted by 4:00pm, 24th July 2026. Late applications will not be considered.

You may be asked to provide additional information, including academic qualifications or verification of past employment, during the recruitment process.

Only shortlisted candidates will be contacted for the next phase of the recruitment process.

The Commission reserves the right to accept or reject any Application, and to amend the prequalification process at any time, without incurring any liability to the Applicants.

Commitment to diversity

The Commission is committed to building an inclusive workforce and welcomes applications from people of all backgrounds. We particularly encourage applications from women, persons with disabilities, and those with lived experience relevant to human rights work.

Further information

For further information, please contact recruitment@fhradc.org.fj